H2O PRO WHOLESALE / OUR POLICIES
Privacy Policy
Effective November 9, 2026
This policy describes the information H2O Pro Wholesale collects through this storefront and how it is used for orders and support.
1. Information we collect
When you save an order, we collect your name, email, phone number, optional company, shipping address, selected product, order reference and policy acceptance. If you contact support, we receive the details you choose to provide. Review submissions contain your chosen public name, rating and review text. Hosting services may process technical information such as network and security logs.
2. How information is used
Order information is used to arrange delivery, reconcile payments, answer questions, manage returns, maintain appropriate business records and prevent abuse. Review information is used to moderate and publish relevant feedback. Do not include contact information or confidential details in public reviews.
3. Payment information
This website does not collect or store your card number, bank account details or payment credentials. When you open a payment link, you leave this website and provide billing information directly to Lumino. Lumino processes that information under its own privacy policy and terms, available on its checkout page. We may receive transaction information needed to reconcile your order.
4. Sharing and service providers
Order records are stored using Base44 hosting and database services. Authorized administrators can access order details for business operations. Necessary details may be shared with payment processors, carriers, fulfillment providers and professional advisers, or disclosed when required by law. We do not sell order contact details. Publicly approved reviews are visible to website visitors.
5. Retention and security
We retain information as needed to fulfill orders, resolve disputes, support returns and meet applicable legal or accounting obligations. Unnecessary information should be removed or anonymized. Order records are restricted to authorized administrators, but no online service can guarantee absolute security.
6. Your choices and requests
You may contact h2ollcmarketing@gmail.com to request access, correction or deletion of your personal information, or to raise a privacy concern. We may need to verify your identity and may retain records required by law or for an unresolved transaction. Available rights depend on the laws that apply to you.
7. Cookies, platform services and external links
Essential platform features may use browser storage or similar technologies for security and site operation. This storefront does not add its own advertising pixels. External payment pages operate independently and may use their own cookies and tracking; consult their notices before submitting information.
8. International processing and children
Service providers may process information outside your country, subject to applicable safeguards and law. This storefront is intended for adults and business purchasers, not children. Contact us if you believe a child has supplied personal information.
9. Policy updates
Updates will appear on this page with a revised effective date. Contact support if you have questions about a change or how your information is handled.